Refund and Return Policy

Thank you for shopping with us. If for some reason, youre not satisfied with your purchase, please use the information below to request a return or refund.

30-Day Satisfaction Guarantee

All products fulfilled by Just Office Supply carry a 30-day satisfaction guarantee ensuring a product replacement or refund. Our policy replaces any original OEM warranty or guarantee. For items fulfilled by a JOS third-party partner, please see the product page for warranty information.

Unopened and Undamaged Products

Unopened and undamaged products in original packaging can be returned for a replacement or refund within 30 days of the purchase date. Please note that we cannot accept returns 31 days or more after the purchase date.

Defective Products

Defective products in original packaging can be returned for a replacement or refund within 30 days of the purchase date. Please note that we cannot accept returns 31 days or more after the purchase date.

Return Requests

To initiate a return request, please contact us via phone at 860-506-2472 or email at returns@justofficesupply.com. Please note that returns will be processed after the item has been received at our facility and inspected by a member of our team.